ON WHAT CONDITIONS ARE RETURNS ACCEPTED?
Embroidered items can be returned if the item or the embroidery is defective.
In such cases, Cherie4art will replace the item at no cost if we are notified of the defect within 30 days of shipping/delivery. RMA will require an email to digitize@cherie4art.com and picture of the defect. Returns will not be accepted based on misspellings as it is the customer’s responsibility to approve the artwork: sew-outs are always as seen in the screen shot.